Privacy Policy

Your privacy is important to us. Learn how we protect and handle your information.

Privacy Commitment

Last updated: January 26, 2026

UrbanVegBalcony is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

1. Information We Collect

Information You Provide

When you contact us through our contact form, we may collect:

  • Your name
  • Email address
  • Message content
  • Subject/topic of your inquiry

Automatically Collected Information

We may automatically collect certain information about your visit:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device and screen information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • • Respond to inquiries: To answer your questions and provide gardening advice
  • • Improve our content: To understand which topics are most helpful to our visitors
  • • Website maintenance: To ensure our site functions properly and remains secure
  • • Legal compliance: To comply with applicable laws and regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • × We do NOT share your information with third parties for marketing purposes
  • × We do NOT sell your personal information
  • • Legal requirements: When required by law or to protect our rights
  • • Service providers: With trusted service providers who help operate our website (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • • SSL/TLS encryption
  • • Secure hosting infrastructure
  • • Regular security updates
  • • Access controls

Organizational Measures

  • • Limited staff access
  • • Regular training
  • • Data minimization
  • • Regular audits

5. Your Rights

You have the following rights regarding your personal information:

Access

Request information about what personal data we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information

Portability

Request transfer of your data in a structured format

To exercise these rights, please contact us at kiaraaa838@gmail.com

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience:

  • • Essential cookies: Required for basic website functionality
  • • Analytics cookies: Help us understand how visitors use our site
  • • No advertising cookies: We do not use cookies for advertising or tracking across other websites

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: kiaraaa838@gmail.com